An emergency plumber callout in Leeds costs £95 for the first hour in working hours, £220 for the same hour outside working hours. Response is usually within 60 to 90 minutes in central Leeds. Here is exactly what to expect.

Standard pricing in 2026

  • Weekday 8am to 6pm: £95 for the first hour (includes callout and diagnosis). £55 each additional hour.
  • Weekday 6pm to 8am: £180 minimum callout. £75 each additional hour.
  • Weekends and bank holidays: £220 minimum callout. £85 each additional hour.
  • Parts: at trade cost, marked up 15 to 20 percent.

No hidden fees. What we quote on the phone is what you pay.

What counts as an emergency

Yes, call now

  • Burst pipe flooding the property
  • Total loss of hot water in winter
  • Toilet overflowing continuously
  • Gas smell (call Cadent 0800 111 999 first, then us)
  • Boiler leaking
  • Blocked main drain causing sewage backup

Maybe, judgement call

  • Slow but persistent leak from a joint
  • Boiler ignition failing but no danger
  • Radiator not heating (in winter)

Can wait until morning

  • Slow drain
  • Dripping tap
  • Cosmetic issue with a shower

Response time in Leeds

  • LS9, LS10, LS14, LS15 (our home patch): 60 minutes typical
  • Central Leeds (LS1 to LS8, LS11 to LS13): 90 minutes typical
  • Outer Leeds (LS16 to LS29): 2 hours
  • Outside area or during multiple simultaneous emergencies: we tell you honestly if we cannot help

What to do before we arrive

  • Burst pipe: Turn off the main stopcock (usually under the kitchen sink or in a hallway cupboard). Drain the system by opening all cold taps.
  • Leaking boiler: Isolate the electrical supply to the boiler. Leave the water and gas alone.
  • Blocked drain backing up: Do not use any sinks, baths or toilets in the property.
  • Gas smell: Turn off gas at the meter, open windows, do not use any electrical switches, leave the property, call Cadent.

Red flags for rogue emergency plumbers

  • Vague pricing on the phone ("we will let you know when we get there")
  • Refuse to give a Gas Safe registration number
  • Massive upfront deposit demand
  • Cash only
  • Pressure to "fix" things you did not call them about

How to check Gas Safe

Every gas engineer must carry an ID card. Front shows their photo and registration number. Back shows which appliances they can work on (boilers, cookers, fires all listed separately). Check at gassaferegister.co.uk before letting them work.